FAQ – Order Tracking, Shipping & Returns

Frequently Asked Questions

Order & Shipping
Q: How long does shipping take?
A: We work with global suppliers to offer great value. Please allow 10-25 business days for Standard Shipping and 7-15 business days for Express Shipping. These are estimates—delays can sometimes happen with carriers or customs.

Q: How can I track my order?
A: Once your order ships, you'll get a tracking number via email. You can check the status on our dedicated Track Your Order page. Tracking info may take 2-5 business days to activate.

Q: Do you ship internationally?
A: We currently ship to the United States and Canada. Please contact us if you have a different destination.

Returns & Refunds
Q: What is your return policy?
A: We want you to be happy with your purchase. Please review our full Refund Policy for details on timeframes, item conditions, and how to start a return.

Q: Are there any return fees?
A: The customer is responsible for return shipping costs. Original shipping fees are non-refundable unless the return is due to our error.

Products & Support
Q: What kind of products do you sell?
A: We specialize in daily life problem-solvers—clever, multi-functional gadgets like 2-in-1 chargers, phone stabilizers, and organizers designed to make everyday tasks easier.

Q: How do I contact customer support?
A: The fastest way is via email at useyourgadgets.store@gmail.com. You can also find more details on our Contact Us page. We aim to reply within 24 hours on business days.